Trading Applications Support Engineer

Unix, Linux, Unix Utilities, TCP/IP, FIX Protocol

Responsibilities Include:

• Monitoring electronic trading systems and server side software to ensure systems are working.
• Identifying, troubleshooting and responding to emergency situations impacting live trading.
• Researching latent orders and liaising with clients, traders and execution venues.
• Escalating problems pro-actively and ensure all stakeholders are kept aware of issues and their
• development. Collecting and reporting errors and improvements to appropriate teams.
• Participating in application releases, from development, testing and deployment into production.
• Working with business, developers and quality control teams to resolve and document issues.
• Creating and maintaining a knowledge base, support scripts, documentation and procedures.

Minimum Qualifications:

• 2 years IT support experience in an electronic trading environment.
• Excellent interpersonal and communication skills with a strong customer service orientation.
• Strong experience in UNIX environments (especially Linux). Must be comfortable using standard UNIX utilities to debug, trace, and problem-solve.
• Very strong troubleshooting, debugging, and analysis skills.
• Previous experience with TCP/IP networking.
• Knowledge of version and revision control practices and procedures.

Additional Skills and Experience:

• Understanding of FIX protocol
• Experience with and understanding of databases (Oracle, MySQL).
• Some Perl and/or other scripting experience.

For immediate consideration, send (Word format) resume in confidence to Tony Hedman. Global Systems Search 212 575-2077.